Job Description
Who we are:
America's Auto Auction in Thousand Oaks, CA is experiencing growth and we want you to be part of it. We are one of the nation's premier auto auction groups with sites across 19 states. America's Auto Auction has developed a platform built on lasting relationships and superior service that leverages the best of vehicle offerings. Come join our newest location as we build for the future.
What you'll do:
The title clerk position is responsible for the processing of titles from seller to buyer. This position is responsible for the proficient handling of all paperwork associated with titles to ensure they clear DMV. The Title Clerk always exhibits superior customer service.
Responsibilities:
- Provide efficient and courteous service to all customers at all times.
- Ensure timely, efficient coordination of transport of all qualified lease/bank vehicles to the auction.
- Ensure all condition reports are properly processed and sent.
- Ensure accurate inventory control. Maintain inventory folders to keep the department well organized.
- Obtain all pertinent floor prices from the various companies be represented.
- Ensure all checks correspond with bills of sales.
- Ensure sales results are sent as their preferred method to all companies whose vehicles were represented.
- Ensure proper title documentation is present.
- Audit all vehicle charges for accuracy prior to sale.
- Ensure disbursement of funds as their preferred method to companies whose vehicles were sold.
- Assist with month-end reports and audits.
- Work well independently as well as a team player.
- Timely communication of issues that may be deemed as detrimental to the success of operations to Management.
- Performs other duties as necessary.
Requirements
Requirements/Qualifications:
- Provide efficient and courteous service to all customers at all times.
- Ensure accurate inventory control. Maintain inventory folders to keep the department well organized.
- Ensure communication with sellers/buyers regarding title branding and missing documentation.
- Ensure all checks correspond with bills of sales.
- Ensure timely follow up for titles that remain outstanding from sellers.
- Ensure proper title documentation is present.
- Ensure proper title reassignment.
- Ensure disbursement of funds as their preferred method to companies whose vehicles were sold.
- Assist with month-end reports and audits.
- Work well independently as well as a team player.
- Timely communication of issues that may be deemed as detrimental to the success of operations to Management.
- Performs other duties as necessary. Must possess a valid driver's license.
Why work at America's Group:
Joining America's team comes with a host of employee benefits, including comprehensive healthcare coverage (medical, dental, vision), robust retirement planning opportunities through our 401(k) program, and generous paid time off benefits, encompassing sick leave, parental leave, and PTO. We are committed to fostering a supportive and rewarding work environment where your well-being and professional growth are a top priority.
America's is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. America's provides reasonable accommodations when requested by a qualified applicant or employee with disability unless such accommodations would cause an undue hardship.
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